Privacy Policy

At IronWell, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or use our services.

1. Information We Collect

We may collect the following types of information:

Personal Information

When you contact us or place an inquiry, we may collect personal information such as your name, email address, phone number, and mailing address.

Usage Information

We automatically collect certain information about your device and how you interact with our website, including IP address, browser type, pages visited, and time spent on pages.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve your browsing experience and analyze website traffic. For more details, please see our Cookie Policy.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries and provide customer support
• To process and fulfill your requests or orders
• To send you information about our products and services
• To improve our website and user experience
• To comply with legal obligations
• To protect against fraudulent or illegal activity

3. Legal Basis for Processing (GDPR)

For users in the European Union, we process your personal data based on the following legal grounds:

• Consent: You have given explicit consent for us to process your personal information for specific purposes
• Contractual necessity: Processing is necessary to fulfill a contract with you
• Legal obligation: Processing is necessary to comply with legal requirements
• Legitimate interests: Processing is necessary for our legitimate business interests, provided your rights do not override these interests

4. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Service providers: We may share information with trusted service providers who assist us in operating our website and business
• Legal requirements: We may disclose information if required by law or in response to valid legal requests
• Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Restriction: Request restriction of processing of your personal information
• Portability: Request transfer of your information to another service provider
• Objection: Object to processing of your personal information
• Withdraw consent: Withdraw consent at any time where processing is based on consent

To exercise any of these rights, please contact us using the information provided below.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. When we transfer your information internationally, we ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

9. Children's Privacy

Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete such information promptly.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a new "Last updated" date. Your continued use of our website after such changes constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

IronWell

Klatovská tř. 63

301 00 Plzeň, Czechia

Phone: +420 377 629 483

Email: [email protected]